Privacy Policy & Terms of Service
Effective: July 1, 2026 · Last updated: August 27, 2026 · Operated by Faaahhhh (support@fahh.ai)
Faaahhhh ("we", "us") provides AI-powered virtual companions. Every assistant reply is generated by an AI model — assistants are not real people. This page covers both our Privacy Policy and Terms of Service for the website at fahhai.axcis.in and the Faaahhhh App. By using the Services you agree to both.
Privacy Policy
This Privacy Policy describes the types of information we collect and process. It applies to all websites, mobile applications, and electronic services that link to this Policy, plus our offline services (collectively, the "Services").
1. Information We Collect
When you use our Services we collect information depending on how you use them. We need certain information to provide the Services — if you do not provide it or ask us to delete it, you may not be able to use certain Services.
Information you provide directly to us:
- Identifiers: name, email, phone, display name, username;
- Demographic info: date of birth, general geolocation, country;
- Interests, preferences, account settings, feedback;
- Financial info: payment info via Razorpay (India, INR) and Whop (rest of world, USD); we never see full card/UPI PIN;
- Commercial info: purchases, transaction history, subscriptions;
- Your content: chat messages, images, video, bio, assistant definitions, posts, comments, likes;
- Voice data if you use voice features; contents of support messages.
Sensitive personal information (login credentials, personal communications, or revealing race/religion/sexual orientation) is not required — please do not include it.
Information we collect automatically:
- Device, internet and network activity via cookies, web beacons and similar tech: device type, browser, OS, IP, device identifiers (IDFA, Android ID), app version;
- Usage: domain, access time, referring/exit pages, page views, User ID, Chat ID, Session ID, actions within Services;
- Geolocation data (country-level for currency routing).
Information from other sources:
- Referrals from other users (name, contact);
- Third-party platforms when you interact with our ads (YouTube, TikTok, Reddit) or social profiles (Facebook, Instagram, Discord);
- Third-Party Accounts (Google) when you log in — we receive username/email per your permissions, revocable anytime;
- Publicly available information to evaluate and improve Services, including model training evaluation.
2. How We Use Information
- Provide, administer and operate Services and our business;
- Generate and analyze inferences about preferences, interests and trends;
- Tailor Services to your preferences;
- Evaluate advertising campaigns;
- Communicate about features, changes to terms, or support inquiries;
- Analyze, maintain, improve and train AI/machine-learning models;
- Develop new features and services; provide tailored advertising and recruit new users;
- Authenticate credentials and protect account security;
- Process payments; detect/prevent fraud and keep IT systems secure;
- Comply with legal obligations and enforce Terms/Community Guidelines.
We may combine or anonymize/de-identify data and use it for research/marketing; de-identified data will not be re-identified.
3. When We Disclose Information
- Affiliates consistent with this Policy;
- Vendors/Service Providers for storage, payment (Razorpay, Whop), tech support, customer service, analytics, fraud prevention, moderation, legal, marketing;
- Safety to protect/defend rights, property, safety of Faaahhhh, agents, users and public;
- Advertising/Analytics providers for tailored ads and performance monitoring (see Cookie Policy);
- Your Content: public assistants/posts you create may be visible to others;
- Legal Requirements (warrant, subpoena, court order);
- Business Transfers in merger/sale/financing;
- Other disclosures with consent/at your direction.
4. Your Choices
- Profile: delete account via Settings; verify/correct/update info via profile page;
- Marketing: unsubscribe link in emails (administrative emails still sent);
- Cookies: manage via device/browser settings (see Cookie Policy);
- Region rights (EEA/UK/US): request info, access/copy (portable), object, opt-out of sale/targeted ads, correct, delete, restrict, transfer, withdraw consent, non-discrimination.
Contact support@fahh.ai to exercise rights — we verify identity before responding. Certain information may be retained for legal/security reasons.
5. Regional Disclosures
EEA/UK (GDPR): Bases are contract, legitimate interest, consent. Transfers outside EEA/UK use Standard Contractual Clauses where required.
India (DPDP Act 2023): We act as Data Fiduciary; process only for purposes above on consent/permitted basis. Withdraw consent / request access/correction/erasure via grievance officer at support@fahh.ai.
California (CCPA/CPRA): Right to know/delete/correct/opt-out of sale/share — we do not sell/share personal info as defined.
Brazil LGPD, Canada PIPEDA, Australia Privacy Act, KSA/UAE PDPL: Equivalent rights honored via same contact.
6. Children's Privacy
Services are not for children under 13 (under 16 in EEA/UK). We do not knowingly collect from them. If you believe a minor created an account, email us and we will remove it. Faaahhhh is 18+ only.
7. Data Retention
- Account/chat data: while account active, deleted within 30 days of deletion;
- Popular public assistants you created may remain active for other users even after you delete account (without retaining your personal info — avoid submitting personal info in public assistant definitions);
- Payment records: up to 8 years for tax/accounting;
- Security logs: up to 12 months; backups overwritten within 35 days;
- Otherwise as needed for purposes collected or legal retention.
8. Links to Third Parties
Services may link to third-party sites/services. We are not responsible for their content/practices — their privacy policies apply. Review them before providing information.
9. Changes to Policy
We may update this Policy; date at top reflects version. Material changes notified via email or prominent app/website posting at least 7 days before effect. Continued use confirms acceptance.
10. Contact Us
Email support@fahh.ai for privacy questions/requests. Postal: Faaahhhh, India (operate digitally; physical mail via support email preferred).
Terms of Service
Last updated: August 29, 2026. These Terms are an agreement between you and Faaahhhh. They cover fahhai.axcis.in and the Faaahhhh App (the "Services"). By accessing/using Services you agree to these Terms. If you don't agree, don't use them. "You" means you as user (and your entity if using on its behalf).
NOTE: These Terms contain an arbitration clause and class action waiver. You agree to resolve disputes via binding individual arbitration and waive jury trial/class actions. You may opt out within 30 days by emailing support@fahh.ai.
Use of the Services
Registration: Provide accurate complete info. Must be 18+ (13/16 rules from Character.AI adapted to our 18+ policy — under 18 not authorized).
Account security: You maintain confidentiality of password/account and all activities under it; notify us immediately of unauthorized use; exit account at session end. We are not liable for loss from your failure to comply.
General practices: We may set limits on retention/storage; we may terminate inactive accounts; practices may change with/without notice.
Email notifications: You consent to electronic notifications to your provided email about account/service/marketing.
Conditions of Use — User Conduct
You are solely responsible for all content you submit. Don't submit content that:
- infringes IP/proprietary rights or you lack right to submit;
- contains viruses/malicious code;
- poses privacy/security risk; is unsolicited advertising/spam/chain/pyramid/contest;
- is threatening, abusive, harassing, tortious, bullying; excessively violent/graphic;
- is defamatory/false to harm others; hate speech (race, ethnicity, gender, religion, age etc.); obscene/pornographic;
- sexual harassment/exploitation of minors (CSAM, grooming, extortion); glorifies self-harm/suicide/eating disorders;
- promotes terrorism/violent extremism; furthers criminal activity; seeks to buy/sell illegal drugs;
- facilitates automated decision-making adversely impacting legal rights; seeks medical/legal/financial/tax advice;
- interferes/disrupts Services/servers; appropriates right of publicity without permission outside parody/commentary; otherwise objectionable in our sole judgment.
Don't: disobey network requirements; violate law; impersonate; solicit personal info from under-18; harvest emails; obtain info not intentionally made available; lease/lend/sell/sublicense Services; evade technical protections; reverse engineer source (except where open-source permits).
Voice/audio/video: Don't submit recordings of real people without consent; don't create deepfakes/impersonations for misinformation/fraud/reputation harm; don't violate above conduct rules in recordings.
Content moderation: We may investigate and restrict visibility, suspend/remove content, suspend/terminate account, report to law enforcement. We use automated+manual measures. Report via flag on assistant or via support ticket at support@fahh.ai.
Intellectual Property Rights
Content You Submit: You represent you own/have rights to it. You retain ownership but grant Faaahhhh a nonexclusive, worldwide, royalty-free, fully paid, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, transmit, make available, store, modify, exploit, commercialize and use it for any Faaahhhh purpose, including letting other users remix portions and passing rights to contractual partners. We may access/review/screen/edit/delete your content anytime.
Assistant & Generated Content: When you create an assistant per Terms, as between you and us you own that assistant. When you generate content via Services (assistant replies, dialogue, images, video), as between you and us you own that Generated Content. In both cases you grant Faaahhhh the same broad irrevocable license above to operate, improve, provide Services, let others interact with the assistant, and promote Services.
Services Content/Software/Trademarks: Services contain protected content. Don't data-mine/scrape/circumvent blocking. Faaahhhh name/logos are our trademarks. Other marks are their owners'.
Third-Party Material: We are not liable for third-party content (including assistants by third parties). AI chats are unpredictable and may be inaccurate/offensive — evaluate at your own risk; don't rely on accuracy.
We may preserve/disclose content/metadata to comply with law, enforce Terms, respond to third-party rights claims, or protect rights/safety of Faaahhhh/users/public. Feedback you provide is non-confidential and we may use it without compensation.
Copyright Complaints (DMCA)
To notify of infringement, send written notice to: Faaahhhh — support@fahh.ai (subject: DMCA) with: signature, description of work, location on Services, your address/phone/email, good-faith belief statement, accuracy under penalty of perjury statement.
Counter-notice: If removed due to DMCA and you believe not infringing, send: signature, identification of removed content/location, good-faith belief of mistake, name/address/phone/email, consent to jurisdiction of competent courts in India and acceptance of service from complaining party. If received, we send copy to complainant and restore within 14 business days unless they file court action.
Repeat Infringer Policy: We terminate at sole discretion users deemed repeat infringers and may limit/terminate any infringing users.
Third-Party Websites and Services
Services or third parties may link to other sites/resources/apps. We have no control and do not endorse. Not liable for damage/loss from reliance on them. Dealings with third parties are between you and them.
Paid Accounts — Billing & Cancellation
Billing: Provide accurate billing info. For subscriptions we auto-charge your payment method per renewal until you cancel. You are responsible for taxes. If payment fails we may downgrade/suspend.
India INR via Razorpay; rest of world USD via Whop. Unlimited passes (30 free messages/assistant/day + rewarded ads): 1 day $0.99/₹99, 1 week $1.99/₹199, 1 month $4.99/₹499, 3 months $12.99/₹1299, 1 year $38.99/₹3899. One-time term, auto-expire unless checkout says renewal.
Cancellation: Cancel anytime; payments non-refundable except where required by law. If bought via App Store/Play Store, cancel/refund via that store. If via website, follow Help Center. Changes: price increases notified ≥30 days, take effect next renewal.
All payments final and non-refundable except duplicate technical error or proven unauthorized fraud (refund in 5–7 business days after verification, claim within 30 days to support@fahh.ai). Statutory rights unaffected.
Indemnity and Release
You release/indemnify/hold harmless Faaahhhh and affiliates/officers/employees/directors/agents from all losses/damages/expenses (including reasonable attorneys' fees) arising from your use of Services. California residents waive Civil Code §1542; other jurisdictions waive comparable.
Disclaimer of Warranty
Services provided "AS IS" and "AS AVAILABLE". We disclaim all warranties (express, implied, statutory) including merchantability, fitness, title, non-infringement. No warranty that Services will meet requirements, be uninterrupted/timely/secure/error-free, or results accurate/reliable.
Limitation of Liability
Not liable for indirect/incidental/special/consequential/exemplary or loss-of-profits/goodwill/data/intangible losses (even if advised) based on contract/tort/negligence/strict liability, resulting from use/inability to use Services, access/use of any content/assistant/Generated Content, sharing with third parties, unauthorized access, third-party statements/conduct, or other matters. Total liability capped at greater of $100 or amount you paid us (if any) in connection with use. Some jurisdictions don't allow certain exclusions. EEA: no exemption for cardinal obligation breach or intentional/gross negligence; liability limited to foreseeable typical damage; injury to life/body/health unaffected.
Dispute Resolution By Binding Arbitration
Agreement to Arbitrate: Any disputes/claims arising out of/in relation to Terms/Website/Services/relationship/transactions resolved exclusively via final binding arbitration (not court) under this section, except individual small claims. Governed by Indian Arbitration law (or JAMS-style rules adapted to India); hearings in competent courts in India or virtual. Federal Arbitration Act principles adapted where applicable.
Jury/Class waivers: You and we waive jury trial and class action participation; rights determined by neutral arbitrator.
Opt out: Email support@fahh.ai within 30 days of first agreeing if you don't want arbitration.
Pre-arbitration: Contact support first; if unresolved, send certified Notice to support@fahh.ai describing basis and relief; allow 60 days to negotiate.
Mass Arbitrations: If 25+ similar claims via same/coordination firms, special coordinated procedures/bellwether process apply.
Costs/Confidentiality/Small Claims/Severability: Filing/admin/arbitrator fees per applicable rules; proceedings and award confidential; you may bring individual non-class small claims in your billing county; invalid provision replaced with valid closest intent; remainder stays.
Termination
We may suspend/terminate your account or use of Services and remove content, for any reason including lack of use or violation, without prior notice; we may discontinue Services anytime. Termination doesn't end our rights to your Content. We are not liable to you/third party for termination.
General
Entire Agreement: These Terms are entire agreement. Choice of Law/Jurisdiction: Governed by laws of India; disputes not subject to arbitration submitted to exclusive jurisdiction of competent courts in India (EU consumers also protected by mandatory law of habitual residence and may bring claim in either India or EU member state). Severance/No Waiver/Expiration of Claims (1 year, except EEA cardinal breaches): Assignment/Notices/Changes: We may change Terms; material changes posted with new date, effective no earlier than 30 days (immediately for new functions/legal reasons); continued use constitutes acceptance.
Use of AI
Every assistant reply is AI-generated per the assistant's persona (tone, interests, backstory). Messages you send are forwarded to our AI model provider to generate replies; providers do not use your messages to train models. Stop anytime by ending conversation/deleting account. Questions: support@fahh.ai.
Contact: support@fahh.ai · Faaahhhh, India